Please read these Terms of Service carefully before using our website or placing an order. By accessing ConnectSphere.online or shop.connectsphere.online, you agree to be bound by these terms.
By accessing or using any part of the ConnectSphere website or placing an order, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to all of these terms, you may not access or use our services.
These Terms apply to all visitors, customers, and others who access or use our services. ConnectSphere reserves the right to update these Terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.
You may use our website for lawful purposes only. You agree not to:
All products sold on our website are subject to availability. We reserve the right to limit the quantities of any products and to discontinue any product at any time without notice.
Descriptions of products are made in good faith. We do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free. If a product is not as described, your sole remedy is to return it in unused condition per our Refund Policy.
All prices are listed in US Dollars (USD) and are subject to change without notice. We reserve the right to refuse or cancel any orders placed for products listed at an incorrect price.
Payment must be received in full before an order is processed and shipped. We accept major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and other payment methods as displayed at checkout. All transactions are encrypted and processed through PCI-DSS compliant payment providers.
Sales tax is calculated based on your shipping address and applicable state and local laws. ConnectSphere collects and remits sales tax as required by law.
Your receipt of an order confirmation does not constitute our acceptance of your order. ConnectSphere reserves the right to accept or decline any order for any reason, including but not limited to suspected fraud, product unavailability, or errors in product or pricing information.
Orders may be cancelled by the customer before they have been shipped. Once an order has shipped, our Refund Policy applies. To request a cancellation, contact us immediately at support@connectsphere.online or 818-659-5108.
Orders are typically processed within 1–2 business days. Estimated delivery times begin after processing. ConnectSphere is not responsible for delays caused by shipping carriers, weather, customs, or other circumstances outside our control. For full details, see our Shipping Policy.
We offer a 30-day return policy on most products. Items must be returned in original, unused condition in original packaging. For full details, eligibility requirements, and the return process, please read our Refund Policy.
ConnectSphere products carry a 2-year limited warranty against manufacturing defects under normal use. This warranty does not cover damage caused by accident, misuse, unauthorized modification, or service performed by anyone other than an authorized technician.
To the extent permitted by law, ConnectSphere disclaims all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.
All content on the ConnectSphere website — including text, graphics, logos, icons, images, audio clips, and software — is the property of ConnectSphere or its content suppliers and is protected by United States and international copyright laws.
You may not reproduce, distribute, modify, create derivative works from, or use any content from our website without prior written permission from ConnectSphere.
If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorized use of your account at support@connectsphere.online.
We reserve the right to terminate accounts, remove content, or cancel orders at our sole discretion.
To the fullest extent permitted by applicable law, ConnectSphere and its officers, directors, employees, agents, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages — including but not limited to loss of profits, data, goodwill, or other intangible losses — arising out of or in connection with your use of our services.
Our total liability to you for any claims arising from these Terms or your use of our services shall not exceed the amount you paid to ConnectSphere in the 90 days preceding the claim.
You agree to indemnify, defend, and hold harmless ConnectSphere and its affiliates, officers, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of your use of our website, violation of these Terms, or violation of any rights of a third party.
These Terms shall be governed by and construed in accordance with the laws of the State of California, USA, without regard to its conflict of law provisions.
Any disputes arising out of or relating to these Terms or your use of our services shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to binding arbitration in Riverside County, California, under the rules of the American Arbitration Association.
If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining Terms shall otherwise remain in full force and effect.
If you have any questions about these Terms of Service, please contact us: